1. General

Welcome to www.urnasyrelicariosfunerarios.es. By using this website you accept and agree to be bound by these Terms and Conditions, the Privacy Statement and such other policies as we notify you of from time to time, which together constitute the entire agreement between us. Nothing in these Online Shopping Terms and Conditions affects your statutory rights, either as a consumer or otherwise.

These Terms and conditions apply to all orders which you, the customer, place using our website www.urnasyrelicariosfunerarios.es which is operated by the company Peguimar S.A. under the trade mark Cineraria. Please read them carefully before placing your order and print a copy for future reference.

2. Privacy Policy

Cineraria guarantees the privacy of the users of our site. Your personal information will be handled with confidentiality. Your information will be used to complete your orders as quickly and carefully as possible.

Cineraria will only make your personal data available to parties that are involved with carrying out your order. We do not sell your personal data to third parties. Our employees are obliged to treat your personal information with confidentiality.

3. Prices and payments

Cineraria reserves the right to decide, at all times, products that are offered to users through the online shop. Also, cineraria reserves the right to stop providing or facilitating the access and use at any time and without notice of any of the different types of products offered in the shop.

The characteristics of the products and their prices appear in the Shop.
We have made every effort to display the colours, specifications, dimensions and descriptions of items on the website as accurately as possible. The colours you see will depend on the resolution of your monitor.

The prices given in the shop are in Euros and are indicated with VAT included.
Payment for all products must be made by following the instructions on the website.
Within a maximum period of twenty-four (24) hours, Cineraria send an email to the user confirming the purchase. The email will assign a reference code of the purchase, and detailed product features, price and shipping costs. The order confirmation sent by Cineraria is not valid as an invoice, just as proof of purchase. Cineraria sends the invoice with the goods you have ordered.

4. Cancelations and returns

If you wish to cancel your order, please contact us. As we try to process orders immediately it may not always be possible to prevent an order from being dispatched. If your order has already been dispatched you may return the items to us in accordance with our Returns Policy.

To exercise the right of withdrawal, the user must notify Peguimar sa (Cineraria) in C/ Bruselas esq. C/ Berlin, Pol. Ind. Mas de Tous, La Pobla de Vallbona (Valencia), Tel. 00 34 96 276 35 69, its decision to withdraw from the contract by an unequivocal statement by sending an email to the following address: info@cineraria.es no later than fourteen (14) calendar days from the reception of the product. Please specify your full name, order number or invoice and the product item.

he return will be performed in accordance with the instructions Cineraria inform the user in response to the withdrawal notification. You must return the product within a maximum of fourteen (14) days Cineraria send you the return instructions.

The withdrawal involves the refund of the full amount paid, except for costs incurred for the return transport. For this, the customer must inform us of the bank account number and owner of the bank account to which Cineraria should make the refund transfer.

Items damaged in transit. If you take delivery of a package from us and the contents have been damaged in transit, we will exchange the damaged items free of charge.

You cannot exercise the right of withdrawal when the product is not returned in its original packaging and when the product is not in perfect condition.

Returns of goods made to measure or personalized will not be accepted.

5. Customers service

For further information, any incident, claim or exercise of their rights, the user can send an email to the address info@cineraria.es .

6. Delivery

We will use reasonable endeavours to deliver products within 2 working days of the date of our order confirmation. However, we cannot guarantee delivery by the relevant date. We do however guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 7 days after the reception of payment.

The shipping cost is not included in the price of products. At the time of purchase of the item , the user will be informed of the exact shipping cost.

7.Intellectual Property, Software and Content

The intellectual property rights in all software and content made available to you on or through this website remains the property of www.cineraria.es or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.cineraria.es and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by CremationUrnsDirect.co.uk or its licensors.

8. Use of cookies

"Urnasyrelicariosfunerarios.es" uses cookies to improve their services, easier navigation, maintain security, check user identity, facilitate access to personal preferences and monitoring the use of the shop. Cookies are files installed on the computer hard drive or in the browser memory in the folder configured by the operating system of the computer user to identify files.

f the user does not want to install on your hard drive a cookie, you must configure your Internet browser software to not receive them. Similarly, the User may freely destroy the cookies. If the user decides to disable cookies, quality and speed of service can reduce and even lose access to some of the services offered in the shop.

9. Data protection

We take your online security very seriously.

When you place your order, you are offered the use of an advanced secure server, which encrypts all the information you input before it is sent to us.
Credit card numbers are encrypted both before an order is processed and when stored on our database.

We will comply with the requirements of the Spain regulation and the limitations and rights guaranteed by Law 15/1999, of December 13 about Protection of Personal Data (Act). Your personal information is processed fairly and lawfully and we will take appropriate precautions to keep your personal data secure.

At any time you may exercise your right to access, oppose and/or delete your data by contacting the company Peguimar s.a. (Cineraria), C/ Bruselas esq. C/Berlín P.I. Mas de Tous, aptdo. correos 196, 46185 La Pobla de Vallbona , Valencia, (Spain).


These conditions of use should be interpreted and governed by Spanish law. Any dispute arising from these conditions shall be settled in the courts of Valencia (Spain). However, this does not prevent Peguimar S.A. exercise the right to settle any dispute in another competent jurisdiction.