Shipments to Europe are made by transport agency and the cost is automatically calculated at the end of the purchase process. When you order is shipped you will receive an email with the tracking.

If you have any question about your shipment, please contact us by the email

We keep stock of all the products displayed in our store. But if for some reason the item you have purchased was not currently in stock, we will contact you to inform you of the expected delivery date. If you do not agree with that time of delivery, we will refund all your payment.

At Cineraria Urns we take customer satisfaction seriously.