You can access to "My Account" to see the status of your order.
You can only cancel an order if it has not yet been dispatched.
If your order has been processed, go to page "Returns".
To cancel an order simply notify us by e-mail: firstname.lastname@example.org or by phone 00 34 609 87 41 34 providing us the order number to cancel.
If you have already made the payment, you must also give us your bank details (account number) so we can refund your money.